თანხის დაბრუნების პოლიტიკა

Returns and Exchanges:

We want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, please contact us within a day of receiving your order to arrange for a return or exchange. 

To initiate a return or exchange, please contact our customer service team at  +995 555 02 00 50  Customers are not  responsible for return shipping costs when the return is due to an error on our part or a damaged product. Refunds for returned wine will be processed within a day after we receive and inspect the returned items.

Exchanges for wine will be subject to availability, and we will process them promptly upon receipt of the returned, unopened bottles.

Return and change:

 The product can be returned or changed only if the product features do not match the description on the site and its visual side. The product can be changed or returned within one calendar day of purchase. When returning / changing the product, the product must be accompanied by all the accompanying parts and documents handed over at the time of purchase (invoice, proof of payment, invoice, etc.). The online store will not return or change the product in case you no longer like the item, no longer consider it necessary to own it, does not live up to your expectations and for other similar reasons. Upon return, the amount will be reflected in your account within an one calendar days